These terms and conditions apply to the GoldBox Jewels site located at www.goldboxjewels.com, and all associated Web sites linked to www.goldboxjewels.com by GoldBox Jewels, its subsidiaries and affiliates. Whenever you use this site, you agree to all the Terms and Conditions in it, so please read them thoroughly.
We reserve the right to change or add anything to these terms and conditions, at any time. Whenever you buy any piece from us, it is a bound contract between the user and Goldbox Jewels. So check these documents often, because if we change anything after future uses you are in agreement of all the changes in it. If you do not wish to agree to this, please do not continue using this website.
AVAILABILITY AND PRICES OF OUR PIECES
If the piece you have chosen is not available to us in that moment, please send us an email are firstname.lastname@example.org, or email@example.com to let you know when the item will be ready to ship to you or back in stock. If we have run out of this product, we can offer alternatives. Sometimes, the pricing displayed on our website may be uploaded incorrectly, this sometimes happens due to human mistakes. We reserve the right to correct our mistakes, and we cannot honor incorrectly priced items. If the piece you chose has a lower value, we will contact you to let you know of this mistake and you can terminate the order if that is what you wish to do. We can also change the pricing on our products as we please. If this causes you an inconvenience, please do not hesitate to call us or send us an email. We apologize in advance. Also, all of the prices displayed on the website are final and cannot be negotiated.
Whenever you purchase a loose diamond, Goldbox Jewels makes sure that you are getting the best stone for your budget. Regina, as our Graduate Gemologist, will teach you all you need to know to make the best decision. When we ship, we will ship our lab certificate with the diamond. If you, for any reason, want to exchange the diamond, you will have to ship the lab certificate with it. If not, you will have to pay the replacement fee for the lab certificate, which is equivalent to $150 dlls.
Goldbox Jewels is determined to sell only the finest quality of diamonds available. When we ship our diamonds, especially, and mounted diamonds, the piece becomes the sole responsibility of the customer when the delivery is signed. For 90 days, you can claim that the piece was not made in accordance to what you had in mind and we will gladly return it or fix it according to your wishes. We cannot take back pieces that have been damaged either accidentally or intentionally, or have proof of wear and abuse. We cannot be responsible for stolen items, damage or loss once you have them with you.
GRADING REPORTS AND OUR LABS
We only issue reports by the Gemological Institute of America (GIA) and European Gemological Laboratories in the USA (EGL USA). This ensures that the quality of our diamonds is the best on the market and that you are indeed, getting a fully certified piece. GIA and EGL USA are recognized all over the world and have the highest standards in diamond grading. You will get one of these reports to ensure the identity and exact standard of your diamond. You do not have to worry that the diamond on the certificate is the matching piece, we at GoldBox Jewels take uttermost pride in our ethical practices. If you wish to have your diamond examined elsewhere, we are not responsible for other results. This is why we only work with top laboratories.
FOR REPAIRING, SIZING AND MANUFACTURING, INCLUDING MEASUREMENTS OF FINISHED PIECES
Even though we have a sizing chart and usually the internet is another source for sizing options, sometimes mistakes are made when it comes to sizing. If you need to re-size your ring, we will gladly do so. Just send it back to returns with the pre-paid USPS return label we provided in your package within the first 30 days of the package’s arrival. We will re-send it for free. If you need to re-size it further, additional fees may apply. If you have decided to make changes on your own, other than with GoldBox Jewels, we cannot guarantee our work and we cannot work on the piece.
When making pieces from scratch, we are always trying to keep within industry standards and measurements. When we give you product measurements, please allow tolerance room of 0.20 mm of our specifications. Sometimes when manufacturing, specially using casts, things can vary from imaging to reality. When specifying carat weight of diamonds, please allow 0.05 cts. Of tolerance and when measuring gemstones a tolerance of 0.25 mm is allowed.
When you buy a finished piece, we state the total diamond weight of all the diamonds included in it. This total weight can vary as each piece is set with different diamonds. All of our pieces are set with same quality in grading, except when the diamond size changes above 10 pts. The average quality of our pave diamonds is G-H color, SI1 quality. Our customers can also ask for better material when asked. Just let us know your wishes.
Goldbox Jewels reserves the right to modify, change, correct the way we do out sales, our conditions, any information regarding our pieces and prices at any time and without previous notice. Our employees, affiliates, owners or anyone at goldboxjewels.com cannot be liable for any indirect, incidental, punitive or consequential damages that come directly or indirectly from the use of any of the information contained or received from the site. Remember that our Certificates and Reports are in part subjective and can vary from grader to grader and lab to lab. All of the uses of this site, including for information and educative purposes, and its services, are at your own risk.
OPERATION OF WWW.GOLDBOXJEWELS.COM
We also remind you that the images that we share on our site are only representative of the item and its design. Sometimes the scale is mis-matched so it is not on actual proportions and sized like in real life.
For us at Goldbox Jewels, and considering the product we sell, security and safety is our number one priority. Each time a customer makes a purchase, we use a SSL (Secure Socket Layer) to connect to the user’s computer. Whenever you use a SSL, the information you input on our website automatically gets encrypted so it cannot be used further in any other way. When processing or shipping orders, you can be absolutely certain your information is protected as well. All of us at GoldBox Jewels are up to date in security practices and protocols and will treat your personal information with confidentiality.
SOURCING OF OUR DIAMONDS
Whenever we decide to purchase a diamond, we do so only with the wholesalers we trust, and are committed to enforce the agreement set by the Kimberley Process, which is an international system that ensures that diamonds come from sources free of conflicts and are legally imported to the US.
WEBSITE CONTENT AND TRADEMARKS
All of our site, content, our logos and pictures, information, data and anything displayed on our website are the sole property of Goldbox Jewels. Anyone that is using our website should know that they are under copyright and patent laws, unfair competition and intellectual rights laws. Our name is also under copyright and should not be used, whole or in part, without our permission, or replicated for other purposes.
If you need to reproduce any website materials for your own personal use, you can do so as you please, like printing for non-commercial uses. Any commercial uses of our website (like copying materials and distributing images of the website for a public), downloading parts of the website, trying to change the content, posting advertisements, with the exception of a written permission granted by us, is strictly forbidden and punishable by copyright and trademark law. If we take note of a user using the site inappropriately, we will have to ban further access.
THIRD PARTY CONTENT ON OUR SITE
Sometimes in our website, we may use links from other web pages for educational or instructional purposes. This does not mean we have control over their sites or the information they post. We cannot be responsible if information from other sites is accurate. Browsing on third party content will be your own responsibility.
USER CONTENT AND SUBISSION
Any time that a user of our website posts any material, whether it may be questions, discussions, designs, comments, or any other information regarding our site, they instantly become sole property of Goldbox Jewels. This means that they can be non-confidential and we can re-use them or re-post them if we want to commercialize them or otherwise without prior advice to you.
Any material that you post on our site, whether it be comments, sound, photos, designs, video or text is for use at your own risk. At Goldbox Jewels, we give the user the liberty to post any review or comment without liability to us. This means that we cannot change what our users write, therefore, we cannot be responsible or liable for any content that is lewd, pornographic, offensive, unlawful, invasive, threatening, and fraudulent or can violate the rights to any other user or party, or violate any rules of patent or trademark or any association. We highly discourage any postings to make promotions, advertisings or campaigns, plat viruses or lead other users into extortion. Although you are your sole representative and we cannot have control over these postings. We reserve the right to take down any content, edit it, or ban the user that seemingly violates any of the above. If we see a violation of our Terms and Conditions, we may be obliged to give your personal information to the governmental agencies that request it.
EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT OR GIVEN IN WRITING BY GOLDBOX JEWELS, EACH PARTY EXPRESSLY DISCLAIMS, WAIVES, RELEASES AND RENOUNCES ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. GOLDBOX JEWELS DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN OUR SITE OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. GOLDBOX JEWELS DOES NOT REPRESENT OR WARRANT THAT OUR SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF WARRANTIES
EXCEPT FOR THE WARRANTIES EXPRESSLY SET FORTH IN THIS AGREEMENT, THE PRODUCTS ARE BEING SOLD AS IS, AND SELLER IS NOT MAKING ANY OTHER WARRANTIES, WRITTEN OR ORAL, STATUTORY, EXPRESS OR IMPLIED.
LIMITATION OF LIABILITIES
EXCEPT FOR THIRD PARTY CLAIMS COVERED UNDER THE INDEMNIFICATION PROVISIONS OF THIS AGREEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER CUSTOMER NOR PROVIDER (GOLDBOX JEWELS) SHALL BE LIABLE TO THE OTHER OR ANY OTHER PERSON FOR ANY INJURY TO OR LOSS OF GOODWILL, REPUTATION, BUSINESS, PRODUCTION, REVENUES, PROFITS, ANTICIPATED PROFITS, CONTRACTS OR OPPORTUNITIES (REGARDLESS OF HOW THESE ARE CLASSIFIED AS DAMAGES), OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, PUNITIVE OR ENHANCED DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY OR OTHERWISE (INCLUDING THE ENTRY INTO, PERFORMANCE OR BREACH OF THIS AGREEMENT), REGARDLESS OF WHETHER SUCH LOSS OR DAMAGE WAS FORESEEABLE OR THE PARTY SUFFERING THE LOSS OR DAMAGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.
MODIFICATION, NOTICE AND TERMINATION
Goldbox Jewels has the right to modify these Terms and Conditions and any other instruction or policy at any time, without prior notice on this site. Any violation of these Terms and Conditions will result in termination of the user’s license to use our site in the future.
User shall defend and indemnify and hold harmless Goldbox Jewels and its directors, officers, and employees, agents, stockholders, affiliates, subcontractors and customers (collectively, “Indemnified Parties”) from and against all third party allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgments, costs and expenses (including without limitation reasonable attorneys’ fees and costs) (“Claims”) which arise out of or , relate to (1) the content and use and misuse of this site (2) loss of or damage to real property or resulting from any negligent act or omission or willful misconduct of Subcontractor except to the extent that such Losses result from, in whole or in part, (a) the negligence, unlawful or wrongful acts of the Indem.
APPLICABLE LAW AND VENUE
This Agreement shall be governed by and construed according to the laws of the State of Texas, without giving effect to its choice of law principles. The parties agree that all actions and proceedings arising out of or relating directly or indirectly to this Agreement or any ancillary agreement or any other related obligations shall be litigated solely and exclusively in the state or federal courts located in the City of Houston, Texas, and that such courts are convenient forums. Each party hereby submits to the personal jurisdiction of such courts for purposes of any such actions or proceedings.
EXTRA QUESTIONS AND CONTACT
If you have more questions regarding these Terms and Conditions or any other feature on this site, please do contact us at firstname.lastname@example.org, email@example.com, or firstname.lastname@example.org. We are available to you whenever! Terms and Conditions updates September 30, 2017.